I am not sure if you noticed, but there are some interesting discussions out there in harness land.
On this blog, Carol asked some good questions and gave some good opinion on the ‘Stagecoach’ and ‘What Tracks do’ columns below. Carol is a lover of the sport, has worked in it for so long, and understands her bailiwick is not betting. It is purely excusable. My bailiwick is not writing. We all have our experience in some areas of the game. At least she was honest. She took time out to listen to others.
On Cangamble’s blog, I see he was confronted by what he thinks was a racing exec. Who knows who it was, but I must say, he sure sounded like he might have been one. This to me is disconcerting. There was very little listening to a customer.
We all have our expertise in racing. Some bet, some train, some own. Some just come out for face painting for their kids. We are all a part of it. We are all different. What I don’t like is that people who don’t know a certain part of the game, sometimes do not listen. For example, if my trainer says he placed a Murphy blind on my horse I do not question it – I listen, learn and defer to his expertise. We don’t question a plumber when he is snaking a toilet either. Why is it that when a customer who bets millions makes a point, he is not listened to in this business? It seems it happens too often.
In my opinion, what has happened in racing for so, so long is that being a monopoly, they have not had to listen. It is like a disease that will not go away. Our track execs, and horseman execs need to do a whole lot more listening. They might learn, and they might find in the end that we can grow this business.