There was a neat article today on Marketing Dive, talking about big companies and their new approach to consumer data in a rapidly changing consumer landscape.
"Speakers admitted that solving these problems will not be a quick-hit fix, but instead done over time and through deeper collaboration, both internally and across the industry. For a category that's notoriously competitive and protective of its first-party data, that could take some serious adjustments." Rather than be protective, give everyone in the organization all the data," she <Mars Wrigley's VP> said. "It's all content without context — which is what we provide. Connecting the dots is the power."
In effect, across many mediums and products, the industry (and specific companies) themselves must be nimble with consumer insights data.
One way Pepsi is going about this, is by empowering its employees, as well as academics and others, to be able to access data.
"In a few weeks, PepsiCo will roll out a new insights and content communication suite. "Historically, we try to solve problems ourselves and we think our problems are unique," Warner said, echoing Gansle. Pepsi has spent time talking to thought leaders, including CPG marketers, academics, experts, people from start-ups and technology solutions, pooling resources in an open source way. "We're all trying to solve same thing," Warner said. "Being totally secretive is not going to work."
This interests me in a racing context, because the industry is "totally secretive". When I want global racing data in North America, I often email o_crunk. And sadly, when the industry wants global data, they do that too. Sometimes he even has enough data to answer their questions, somehow.
I don't expect Churchill or Magna to share betting behavior data, even if it meant a stronger more prosperous industry; they are who they are. But in an industry that so often copies each other - jackpot bets anyone - it might be a good idea.
Have a nice Tuesday everyone.
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