Working Tuesdays in the high school and university summers as a kid was fun. Tuesday was mine tour day and instead of a 12 hour shift of bad things, I'd be getting paid hardhat wages to be a junior guide. My main job during the tours - according to the salty underground mine vet leading them - was pretty simple:
"Make sure no one wanders off."
The 3,200 foot level was older, wider and fairly nice (as far as gold mines go) for tour goers, but there were a couple red flags. At one point there was a hole in the drift wall with only a few four by eights blocking it. On the other side was a 1,300 drop to the 4,500 level. Later, there was a down drift that I'm pretty sure led to China. My job was to follow the group and "make sure no one wanders off". That was probably sound advice.
Of late we've seen horse racing more and more under the microscope and it's been big news; especially big for a sport so dependent on the public and governments for its funding. And I don't think I'm telling tales out of school to note that the responses have not been optimal. Whether on social media, through press conferences, or with media contacts, it feels like the sport is flying around in a hundred directions. Everyone is wandering off.
This issue is a microcosm in a sport with disparate factions. There are a vast number of fiefdoms, and some of these factions see crisis as a Rahm Emanuelesque opportunity (lasix anyone?). Horsepeople and others have their own issue of the day when something happens.
It's left to track management to steer the ship through the waters, and not only are they different from place to place, how are they supposed to handle something like this well?
Michael Beychok noted, not long after the Santa Anita story broke, that his firm - a crisis management joint - was available to help. He was confused by much of the strategy.
I saw seasoned observers like Jessica Chapel speak of the unfocused (and sometimes unavailable) social media response during the same period, and she made some good points.
Michael and Jessica were both right, in my view.
If a crisis situation happens in Louisiana, or New York, or California or Kentucky, the sport needs a playbook; it needs to ensure nobody is wandering off. I believe the sport needs someone who knows crisis management to craft this strategy before its needed, not after. It must follow a social media response playbook, so an employee stops wondering if he or she should ever hit send.
I don't know who'd pay for it, or run it, or what umbrella it'd fall under; I certainly don't want this to be yet another "we need a central office" thing. But there's clearly a better way than what we've been witnessing. Someone out there should be able to make it happen. I'm sure Mike and Jessica are easy to find.
Have a nice Tuesday everyone.
Subscribe to:
Post Comments (Atom)
Most Trafficked, Last 12 Months
-
Standardbred Canada has a poll up asking who is the greatest trotter who ever lived. These questions are fun, but really it is impossible t...
-
There has been a lot of discussion of late via #simocon about racing, betting and signals and all the rest. The main theme is that racing ca...
-
The news hit the wires today that TVG is in search of a new CEO. This news assures a shake-up in programming at the huge ADW, especially w...
-
How do we differentiate ourselves from thoroughbred bettors? What are the pros and cons of being a harness bettor? In a recent article at R2...
-
A lot of you have seen this Portnoy post about his beat in the Pick 6 at Del Mar yesterday: I made it to last leg of pick 6 at Del Mar. I h...
-
In 1996, most know that the pari-mutuel tax on wagering was reduced from 7.5% to 0.5% as part of the slots at racetracks program. The indust...
-
I saw this tweet by Nick yesterday. Nick is the morning line maker at Keeneland. I promise I’m not being a smart ass. I clearly made a horr...
-
Harness racing is a unique bird when it comes to driving styles and driving colonies. Whereas in Thoroughbred racing, a jock does not race a...
-
Sitting outside, or in the grandstand at Greenwood brings back many memories. Racing was super-popular and we usually had a packed house and...
Similar
Carryovers Provide Big Reach and an Immediate Return
Sinking marketing money directly into the horseplayer by seeding pools is effective, in both theory and practice In Ontario and elsewher...
No comments:
Post a Comment